Self-service portals enhance tenant and owner satisfaction while fostering positive relationships with you and your staff. Providing self-service access frees up your staff to focus on revenue-generating activities.
The Tenant Portal allows tenants access to their current balance, ability to make payments and create recurring payments, and submit maintenance requests.
The Owner Portal allows your property owners access to their ledger(s), statements and other documents like 1099s, work orders, invoices, etc. and provides a safe a secure method to send you money.
Free up your team from in-office payments and paper checks. Automate simple data entry functions and common recurring communications like late notices. With Inosio your tenant payments are deposited into your account directly and the tenant and owner ledgers are updated seamlessly.
Relationships are the foundation of a great business and quality self-service tools have an important role in maintaining the good will that you generate during owner onboarding and leasing.
Centralizing your maintenance operations into a single view where you can easily toggle between
Streamlining where/how maintenance is reported
Find answers to commonly asked questions about this feature to gain additional insights and information.
Owner and tenant data originates from your accounting platform. When launching the portals there is a go-live sequence which includes communication from you and Inosio to your tenants and owners. They can register through those communications (emails/letters) or register online by looking up their email or property address.
Yes. The portals offer ACH, debit and credit card payments.
Yes. Fees configuration is flexible. You can choose to have your payers absorb the processing costs or you can incur them. Any incurred expenses are billed monthly in arrears.
Absolutely. We offer 'My Full Balance' recurring payments as well as other options.
Yes, owners can view monthly statements, invoices, and other documents that you want to make available to them. Notifications are sent to the owners when new documents are available to be viewed. Also included is a 2+ year financial ledger.
Manage your properties with ease using Inosio's intuitive and efficient software. Streamline your processes, automate tasks, and stay organized.